Contact

DreamSmith Support

Support Email

For help, email support@dreamsmith.net. We typically respond within 2-3 business days.

What We Can Help With

• Payment issues, duplicate charges, or billing errors.
• Missing credits or credit balance issues.
• Failed video generations, stuck tasks, or inaccessible outputs.
• Refund requests and order review.
• Content safety, infringement, impersonation, or privacy complaints.

What to Include

• Your account email.
• Payment ID, checkout session ID, or order details.
• Video task ID or generation link.
• A description of the issue, time of occurrence, and screenshots.

Content and Infringement Reports

If you believe content on DreamSmith infringes your copyright, trademark, likeness, privacy, or other rights, include your claim, relevant links, supporting materials, and contact details in your email.