Question 1

What is DreamSmith?

Accepted Answer

DreamSmith is an AI video SaaS platform for creating videos from text prompts, images, and visual references. It centralizes model selection, credit usage, task tracking, and generated video history in one workspace.

Question 2

Can I use the videos for commercial purposes?

Accepted Answer

Paid-plan videos may be used commercially if you comply with our Terms and Acceptable Use Policy and have the necessary rights to your prompts, images, likenesses, brands, and reference materials. You are responsible for reviewing generated content for third-party rights before publishing or commercial use.

Question 3

Which AI models do you use?

Accepted Answer

DreamSmith is configured for Seedance, Veo, and Wan video models. Available models can be filtered by provider and mode so unsupported combinations are not offered to users.

Question 4

How does the credit system work?

Accepted Answer

You use credits to generate videos. Different models and video durations consume different amounts of credits. You can purchase credit packs or subscribe to a monthly plan to receive a steady supply of credits at a discount.

Question 5

Do you offer refunds?

Accepted Answer

Refund requests are reviewed under our Refund Policy. If a generation fails due to a system or provider error and credits were deducted, we generally return the affected credits. Duplicate charges, billing errors, and unused credits can be submitted to support for manual review; consumed credits with delivered outputs are usually not refundable.

Question 6

How can I get support?

Accepted Answer

You can reach support by emailing support@dreamsmith.net. Include your account email, video task ID, and the model used so the issue can be checked quickly.

Frequently Asked Questions

Frequently Asked Questions

Pricing

Starter Pack

Basic Monthly

Pro Monthly